- 1. Define SCM and how it can benefit Zappos.
- 2. Explain CRM and why Zappos would benefit from the implementation of a CRM system.
- 3. Demonstrate why Zappos would need to implement SCM, CRM, and ERP for a connected corporation.
- 4. Analyze the merger between Zappos and Amazon and assess potential issues for Zappos customers.
- 5. Propose a plan for how Zappos can use Amazonâ€™s supply chain to increase sales and customer satisfaction.
This is an individual assessment, which is a part from your course score. It requires effort and critical thinking.
-The questions are worded to help you apply the readings to the case, so donâ€™t limit yourself to the caseâ€™s terminology and perspective. The best analysis will abstract the case content by applying the reading materials to draw broader lessons about the material.
– Avoid plagiarism
Do you need a similar assignment done for you from scratch? We have qualified writers to help you. We assure you an A+ quality paper that is free from plagiarism. Order now for an Amazing Discount!
Use Discount Code "Newclient" for a 15% Discount!
NB: We do not resell papers. Upon ordering, we do an original paper exclusively for you.