Change Leadership: Risk Management, Safety, and Environment

Change Leadership: Risk Management, Safety, and Environment

Change Leadership: Risk Management, Safety, and Environment

Youngberg (2011) conveys the transformation needed for effective  health care quality, risk management, and regulatory compliance on  behalf of health care leaders following the release of IOM reports (p.  293). The author stresses the importance of learning from other  industries, constructing high reliability organizations (p. 294),  developing trust and transparency (p. 296), promoting justice and  accountability (p.298), and committing to a culture of safety (p. 300);  additionally, Youngberg emphasizes the new principles for high  reliability-high performing health care organizations (p. 302).

In your initial post to this discussion:

  • Describe how transformational leaders can initiate change that  involves one or more of the concepts discussed in this unit’s readings.
  • Provide additional insights relating to leadership within the changing environment of the health care industry.
  • Include a minimum of two peer-reviewed, current journal articles in your discussion of insights.

In your initial post, include APA-formatted in-text citations and accompanying, congruent APA-formatted references.

Response Guidelines

Respond to the posts of other learners according to the Faculty  Expectations Response Guidelines. If possible, respond to one learner  who has a perspective, background, or goals that are similar to yours,  and to one learner whose perspective, background, or goals are  different. Peer responses should be substantive, and need to include one  peer-reviewed source that aligns with the discussion thread. You may  feel free to add an additional source that is new or provides a  completely different perspective. “I agree” and “Thanks for sharing your  insights” are examples of responses that do not contribute content for  enhanced learning, and are not acceptable. The goal is quality,  substantive feedback that demonstrates higher-order critical thinking  and evaluation of peers’ initial posts.

Reference

Youngberg, B. J. (2011). Principles of risk management and patient safety. Sudbury, MA: Jones and Bartlett.

Resources

 

Scorecard Analysis: Process Improvement Report

To prepare to complete this assignment, review the following  materials from the study activity in Unit 8, which are also linked in  the Resources:

  • Kaplan and Norton’s 1992 article, “The Balanced Scorecard: Measures that Drive Performance,” from Harvard Business Review. This Kaplan and Norton framework is a valuable resource for this assignment.
  • Gunduz and Simsek’s 2007 article, “A Strategic Safety Management  Framework Through Balanced Scorecard and Quality Function Deployment,”  from Canadian Journal of Civil Engineering. Note that Kaplan and Norton’s 1992 balanced scorecard framework is depicted in Figure 2 of this article.
  • Koumpouros’ 2013 article, “Balanced Scorecard: Application in the General Panarcadian Hospital of Tripolis, Greece,” from International Journal of Health Care Quality Assurance.
  • Behrouzi, Shaharoun, and Ma’aram’s 2014 article, “Applications of  the Balanced Scorecard for Strategic Management and Performance  Measurement in the Health Sector,” from Australian Health Review.
  • The updates addressed in Kaplan and Norton’s 1996 article, “Linking the Balanced Scorecard to Strategy,” from California Management Review.
  • Norton’s 2011 article, “Strategy Execution Needs a System,” which provides a brief retrospective on updates and lessons learned.

The goal of this assignment is to generate recommendations for  process improvement and organizational fitness. You will make your  recommendations for the organization you selected in Unit 7 for the  balanced scorecard PowerPoint presentation and which you presented in  the Unit 8 assignment. Apply the concepts of balanced scorecards to  create your recommendations.

To complete the assignment, write a paper in which you:

  1. Describe the selected organization, including its vision and mission.
  2. Analyze the company using any adaptation of the Kaplan and Norton  balanced scorecard framework that fits your selected organization. Use  the materials listed at the beginning of this assignment.
  3. Communicate vision, strategy, objectives, measures, targets, and  initiatives for each of the following four elements through a  macro-level discussion:
    • Financial performance measures.
    • Internal business processes.
    • Learning and growth.
    • Customer satisfaction.
  4. Convey the organization’s values through an ethical, organizational, and directional strategy.
  5. Synthesize evidence-based and best practices into recommendations for monitoring and improving discussions.
  6. Generate one recommendation for each of the following:
    • Process improvements.
    • Quality improvements.
    • Organizational efficiency.
    • Learning.
      • In y our  recommendations, use specific language and include  evidence-based concepts from peer-reviewed literature, including a  minimum of four outside peer-reviewed sources.
  7. Communicate information and ideas clearly, accurately, and concisely, including reference citations and using correct grammar.

Assignment Requirements

  • Written communication: Written communication is free from errors that detract from the overall message.
  • APA formatting: Resources and citations are formatted according to APA style and formatting guidelines. Use APA format for:
    • Cover page.
    • Abstract.
    • Table of contents, including list of figures and tables.
    • Headings and subheadings.
    • Reference list.
  • Number of resources: A minimum of six resources.  The Norton and Kaplan articles, “The Balanced Scorecard: Measures that  Drive Performance” and “Linking the Balanced Scorecard to Strategy,”  will serve as two resources.
  • Length of paper: 10–12 typed double-spaced pages.
  • Font and font size: Arial, 10 point.

Note: Your instructor may also use the Writing  Feedback Tool to provide feedback on your writing. In the tool, click  the linked resources for helpful writing information.

Portfolio Prompt: You are required to save this learning activity to your ePortfolio.

Resources

 
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