discussion 1383

The Discussion Scenario

The Discussion can be found in the interactive module.

Josh Davidson has just called you irate about his bill. He has received his EOB that says he owes $2150 for an emergency visit for chest pain. You have also received the EOB for Mr. Davidson that has denied the claim. The insurance company states that the information provided on the claim does not provide adequate evidence that the visit was an emergency. How will you deal with this situation? What will you say to Josh? How will you explain the denial and what you can do.

At least 300 words or more

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