rgmt week 4 discussion

Week 4: Listening to the Customer
After reviewing this week’s reading material and lesson’s content, answer the following:

1. Explain what behavioral styles are and why you should be concerned with them?

2. How might behavioral styles play an important role in dealing with fellow employees in a small company? Explain.

3. What specific challenges could you have in dealing with a customer who has a difficult style preference than your own? Explain.

Instructions: Your initial post should be at least 250 words. Please respond to 3 other students/instructor. Responses should be a minimum of 100 words and include direct questions.

We will have time till saturday for responses. 14 hours for initial post.

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