stepping forward in stakeholder satisfaction

Double-spaced. The font must be Times New Roman, size 12.

There must be at least 3 quality, academic references and the textbook must be one of the references.

There should be 5 headings to separate each of the 5 items below to be addressed in the paper.

Read the “Zappos: Stepping Forward in Stakeholder Satisfaction” case, located on page 475 of the textbook, Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2017). Business ethics: Ethical decision making and cases (11th ed.). Stamford, CT: Cengage Learning..

Write a four to six (4-6) page paper in which you:

FILLER TEXTAnalyze the manner in which Zappos’ leadership has fostered a culture of ethicalness in the company. Suggest two (2) actions that other companies can take in order to mimic this culture.

Determine the major impacts that Zappos’ leadership and ethical practices philosophy have had on its stakeholders.

FILLER TEXTExamine three (3) of the ethical challenges that Zappos faces. Recommend three (3) actions that Zappos’ leadership should take in order to address these ethical challenges.

• Evaluate the effectiveness of the core values in relation to developing a culture of ethicalness.  Determine the manner in which the core values support the stakeholder’s perspective.

FILLER TEXTAnalyze the major ethical challenges that Zappos has faced. Determine whether or not you would have resolved these challenges differently than Zappos’ management. Provide a rationale for your response.

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